This support section is designed to help you find answers to your questions and resolve any issues as quickly as possible.
How can we help ?
Stuck in DEMO mode
If you see the DEMO sign appearing in your Kontakt interface, it is most likely that you are using the Kontakt Player, which in other terms is the free version of Kontakt.
As mentioned on every of our product pages, our instruments require the full version (retail version) of Kontakt. If you are not sure which version you are using please click here to consult our guide.
I did not receive my serial number
Our libraries don’t require serial numbers, if you need help installing our instruments please visit the proper instrument installation guide below.